Your Privacy Is Our Responsibility
This policy contains a full description of how your personal information is collected, used, and kept secure on the 8b99 platform.
Introduction & Overview
This Privacy Policy ("Policy") is issued on behalf of the 8b99 platform ("we", "our") and applies to all users ("you", "your") of the website at https://8b99.lat ("Site"). The purpose of this Policy is to clearly inform you about what information we collect, why we collect it, how we use it, and what your rights are.
8b99 is committed to providing a safe and reliable online gaming experience for users in Bangladesh. We believe that protecting your privacy is a fundamental responsibility. To that end, we use SSL encryption and modern data security technologies.
What Information We Collect
When creating an account and using services on 8b99, we may collect the following types of information:
2.1 Information You Provide Directly
Information you provide yourself when you register or contact us:
- Full name and username
- Email address
- Mobile number
- Date of birth (for age verification)
- Payment-related information (bKash / Nagad / Rocket / bank account number)
- Identity verification documents (as part of the KYC process)
2.2 Automatically Collected Information
When you browse the Site or play games, certain information is automatically collected through technical means:
- IP address and device identifier information
- Browser type and operating system
- Pages visited, session duration, and click data
- Information collected via cookies and similar tracking technologies
- Approximate information relating to login time and location
2.3 Financial Transaction Information
Records of deposits and withdrawals are stored securely in our systems. This includes transaction amount, date, method (bKash, Nagad, Rocket, or bank transfer), and transaction status. Storing this information is essential to ensuring financial security.
Purpose of Information Use
8b99 never collects your information without reason. The information collected is used only for the following purposes:
Cookies and Tracking Technologies
Cookies are small data files stored in your browser. 8b99 uses cookies to keep the Site functioning correctly and to improve your experience.
Essential Cookies
These cookies are necessary for the core operations of the Site. Maintaining login sessions, storing security tokens, and protecting form data — the Site cannot function properly without these cookies.
Functionality Cookies
These cookies are used to remember your preferred language, theme, or game category, so you do not have to set everything up again each time you log in.
Analytical Cookies
Used to understand which pages are visited most and where users encounter difficulties. This helps us improve the performance and design of the Site.
Security Cookies
Security cookies work to prevent unauthorised access to accounts and to protect against CSRF attacks. They are part of keeping your account secure.
Information Sharing and Disclosure
8b99 never sells your personal information to third parties. However, sharing information is necessary in certain specific situations:
5.1 Payment Processors
The necessary financial information is shared with the relevant payment processors to complete bKash, Nagad, Rocket, and bank transfer transactions. These processors keep information secure according to their own security standards.
5.2 Technology Service Providers
Limited technical information may be shared with the technology companies (server hosting, cybersecurity, analytics platforms) that support the operation of the Site. These companies are contractually obligated to keep your information confidential.
5.3 Legal Obligations
If disclosure of information is required by a legal authority or court order, we are obligated to comply. Information may also be shared with the relevant authorities if required to assist in investigations into financial fraud, money laundering, or other criminal matters.
5.4 Business Restructuring
In the event of a future merger, acquisition, or business restructuring, your information may be transferred to the new operating entity. If such a change occurs, we will notify you in advance.
Data Security Measures
To keep your information secure, 8b99 maintains multiple technical and procedural security measures:
🔒 SSL Encryption
All data transmissions on the Site are encrypted using SSL (TLS) technology, so that data cannot be read by anyone in transit.
🛡️ Firewall Protection
Advanced firewalls and intrusion detection systems protect our servers from unauthorised access and cyber attacks.
🔑 Access Controls
Only authorised staff can view your information for specific required purposes — role-based access controls are applied.
⚡ Regular Audits
Regular penetration testing and security audits are conducted to identify security vulnerabilities.
💾 Data Backups
Regular secure backups are maintained on encrypted servers to protect against data loss or any technical disaster.
🏦 Payment Security
Financial transaction information is stored with the highest level of security, and full card or account numbers are never kept in plain text.
Data Retention Period
8b99 retains your information only for as long as necessary. The retention period depends on the type and purpose of the information:
| Type of Information | Reason for Retention | Retention Period |
|---|---|---|
| Core account information | Account management and identity verification | As required by law after account closure |
| Financial transaction records | Financial compliance and auditing | Minimum 5 years from the date of transaction |
| KYC documents | Identity verification and fraud prevention | As applicable law requires after account closure |
| Communication records | Ensuring customer service quality | At least 2 years |
| Analytical data | Service improvement | Indefinitely after anonymisation |
When the specified period ends, information is securely deleted or anonymised so that you can no longer be identified in any way.
Your Rights
As a user of 8b99, you have certain important rights over your own personal information. You can contact us at any time to exercise these rights.
Right to Access
You may ask what information we are storing about you, why we are storing it, and who we are sharing it with. After you make this request, we will inform you within a reasonable time.
Right to Rectification
If any of your information is incorrect or outdated, you can request that it be corrected. Provide the correct information — we will update your record.
Right to Erasure
In certain circumstances you can request that your information be deleted. However, this right may be limited in cases of legal obligations or ongoing disputes.
Right to Object to Processing
You can object to the use of your information for marketing or analytical purposes and request that such processing be stopped.
Right to Data Portability
You can receive your information in a structured, machine-readable format and, where applicable, transfer it to another service.
Right to Withdraw Consent
Where information processing is based on your consent, you may withdraw that consent at any time, though this will not affect prior processing.
To exercise any of the above rights, email us at [email protected] or contact us via 24/7 live chat. We will verify your request and respond within a reasonable time.
Minor Protection
The 8b99 platform is for people aged 21 and above only. We do not knowingly collect information from minors or allow them to create an account on the site.
Age is verified at the time of registration and identity documents may be requested if needed. If we find evidence that a minor is using the site, that account will be immediately closed and the associated information will be deleted.
If you find out that someone under 21 has created an account on 8b99, please let us know at [email protected].
Policy Changes & Updates
Over time, our services, technology, or legal requirements may change, and this privacy policy may be updated accordingly.
Notice of Changes
If any significant changes are made, we will publish a notice on the site and inform registered users by email. Continued use of the site after changes are made will be taken as your acceptance of the new policy.
Version Control
After each change, the "Last Updated" date at the top of this page will be revised. Copies of older versions are kept on record and can be sent upon request.
If you have any questions about changes to the policy or are unclear about any section, please contact our support team. We provide support in Bengali and English 24/7.
Have Privacy Questions?
Contact us for any questions about this policy, to exercise your rights over your information, or to submit a complaint. We are committed to responding promptly.