8b99 Terms & Conditions

This document forms a legally binding agreement between the 8b99 platform and its users. 8b99 is an online gaming and betting platform that provides live casino, slot games, cricket betting, and other gaming services for users in Bangladesh.

These terms and conditions may be changed or amended from time to time. The latest effective version will always be published on this page. It is the user's own responsibility to review the updated terms before each visit.

1.1 Scope of Services

8b99 provides the following services:

• Live casino games (Evolution Gaming, Ezugi, and other providers)
• Slot games (Pragmatic Play, PG Soft, JILI, and other providers)
• Cricket and other sports betting
• Virtual sports and other gaming products

1.2 Applicable Law

The user acknowledges that it is their own responsibility to be aware of and comply with the laws and regulations of their local area. 8b99 does not provide any specific legal advice.

2.1 Age Requirement

You must be at least 21 years old to open an account on 8b99. The platform may request identification at any time to verify age. Use of this platform by minors is strictly prohibited.

2.2 Single Account Policy

Each user may open and maintain only one account. Opening multiple accounts by the same person, the same family, the same home address, or the same IP address is strictly prohibited. 8b99 reserves the right to close all accounts in the event of a violation of this rule.

2.3 Providing Accurate Information at Registration

You must provide accurate, complete, and up-to-date information when opening an account. Providing false or misleading information may result in account closure and forfeiture of the balance.

8b99 follows a KYC (Know Your Customer) policy on its platform. Identity verification is required in the following situations:

• Before the first withdrawal request
• For large-value transactions
• During security reviews
• When suspicious activity is detected

3.1 Documents Required for Verification

Any one of the following valid identity documents may be requested for verification:

• National Identity Card (NID)
• Passport
• Driving License
• Proof of residence (utility bill, bank statement)

Failure to submit the required documents or failure to complete verification may result in the account being temporarily or permanently suspended.

4.1 Deposits

The minimum deposit amount at 8b99 is ৳300. Accepted deposit methods are:

• bKash — Mobile Banking
• Nagad — Mobile Banking
• Rocket — Mobile Banking
• Bank Transfer — Major banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank

Deposits are generally processed instantly. Please contact the support team for any delays.

4.2 Withdrawals

The minimum withdrawal amount at 8b99 is ৳800. Withdrawal requests are generally processed within 1 hour.

4.3 Withdrawal Conditions

• KYC verification must be completed before withdrawal.
• Deposited funds must be wagered at least once.
• Wagering requirements must be met to withdraw funds earned from bonuses.
• Additional verification may be required in cases of suspicious activity.

8b99 offers a welcome bonus for new members. All bonuses are subject to specific terms and conditions, and bonus funds cannot be withdrawn until these conditions are met.

5.1 Welcome Bonus

• 120% bonus on the first deposit, up to a maximum of ৳20,000.
• Wagering requirement: 15 times the bonus amount (on the bonus amount only, not on deposit + bonus).

5.2 General Bonus Terms

• Each user may claim each promotion only once.
• Bonuses must be used within a specified time period, otherwise they will be forfeited.
• After accepting a bonus, wagering requirements must be met before withdrawing the cash deposit.
• 8b99 reserves the right to change or cancel any promotion at any time.
• If evidence of promotion abuse is found, the bonus and any associated winnings will be forfeited.

All games on 8b99 are operated by third-party providers and use RNG (Random Number Generator) technology to ensure fair play.

6.1 Betting Limits

Each game has its own minimum and maximum betting limits, which are clearly displayed in the game interface. Users must place bets within these limits.

6.2 Technical Issues

If a game is interrupted due to a technical error or disconnection, 8b99 will determine the outcome based on the game provider's records. Any amount incorrectly displayed due to a technical error will not be considered valid and will not be paid out.

6.3 Betting History

All betting history is stored on the server. In the event of a dispute, the server record will be considered the final proof.

The following activities are strictly prohibited on 8b99:

• Creating or operating multiple accounts
• Bonus abuse or bonus hunting
• Collusion or conspiring with other players
• Using any software, bots, or automation tools
• Attempting chargebacks or fraudulent transactions
• Money laundering or use of illegal funds
• Using or accessing another person's account information
• Attempting to undermine the platform's security systems
• Communicating with staff in abusive or threatening language

Involvement in any of the above activities will result in immediate account closure, forfeiture of balance, and legal action if necessary.

8.1 Account Closure by 8b99

8b99 reserves the right to suspend or close any account without prior notice in the following circumstances:

• Any violation of these terms and conditions
• Fraudulent or suspicious activity
• Failure to complete KYC verification
• At the user's request (voluntary closure)

8.2 Account Closure by the User

You may request to close your account at any time. To do so, email [email protected] or contact us via live chat. You will be given the opportunity to withdraw any valid balance before the account is closed.

8b99 bears no liability in the following cases:

• Loss in games or betting due to the user's internet disconnection
• Technical errors by third-party providers
• Loss resulting from the user sharing their account information with others
• Unforeseen circumstances (force majeure) beyond the platform's control
• Financial loss resulting from decisions made while playing games

In the event of a technical issue, 8b99 may at most consider refunding the amount of the affected bet on a temporary basis, but this is not an automatic right.

8b99 places the highest importance on protecting users' personal information. All data is secured through SSL encryption.

The information we collect is used only for the following purposes:

• Account verification and management
• Financial transaction processing
• Fraud prevention and security
• Providing customer service
• Meeting legal obligations

For more details, please visit our Privacy Policy page.

8b99 firmly believes in responsible gaming. This platform is for entertainment purposes only — not as a way to solve financial problems.

11.1 Voluntary Limit Setting

Users can set the following limits on their own account:

• Daily, weekly, or monthly deposit limits
• Loss limit
• Session time limit
• Self-exclusion

To learn more about responsible gaming, please visit our Responsible Gaming page.

8b99 reserves the right to change, amend, or update these terms and conditions at any time. Changes will take effect as soon as they are published on this page.

For significant changes, registered users will be notified by email where possible. However, continued use of the platform after any changes will be considered as acceptance of the new terms and conditions.

It is the user's responsibility to review this page regularly and stay informed of any changes.

If you have any questions or complaints regarding these terms and conditions, please contact 8b99 through the following methods:

• Live Chat: Available 24/7, in Bengali and English
• Email: [email protected]

13.1 Complaints Process

We take all complaints seriously. When submitting a complaint, please include the following information:

• Account username or ID
• Detailed description of the issue
• Relevant date and time
• Relevant screenshots or evidence (if available)

The 8b99 support team will review your complaint and provide a resolution as quickly as possible.