Safe Gaming

8b99 Responsible Gaming — Your Safety Is Our Priority

Gaming should always be a source of fun — not excess. 8b99 helps you set your own limits and enjoy a safe environment.

For ages 21 and above only
Our Commitment

Gaming Fun Should Never Become a Burden

Online gaming is a form of entertainment — but it is not for everyone, and not for every moment. 8b99 believes every player should enjoy games within their own means and limits. Whenever you come to 8b99, we want it to be for enjoyment — not out of pressure.

Responsible gaming means playing with awareness. How much time you spend, how much money you use — these decisions should stay in your hands. Our platform offers tools to help you keep that control.

Remember — winning in gaming is not guaranteed. Every game carries the risk of losing. So never play with borrowed money or funds meant for essential expenses.

Core principle of responsible gaming: Gaming is a form of entertainment only — not a source of income. If you feel it is becoming difficult to control your play, use 8b99's support tools or contact our support team directly.

Age restriction: The minimum age to participate on 8b99 is 21. Minors have no option to create an account or play games. We may request necessary documents to verify age.

Support is always available: If you have any issues, 8b99's support team is with you 24/7 via live chat and email.

Safety Tools

Control Stays in Your Hands

8b99 provides several effective tools to keep your gaming experience safe.

Set Deposit Limits

Set a maximum limit on your daily, weekly, or monthly deposits. Once a limit is set, it cannot be exceeded. Lowering a limit takes effect immediately, but increasing a limit requires a waiting period.

Time-Out (Temporary Break)

You can temporarily close your account for a set number of days. During this period, logging in or playing games will not be possible. A short break can often make a big difference.

Self-Exclusion

If you feel you need a longer break, you can self-exclude. This feature keeps your account completely inactive for a set period. It can be activated at any time with help from the support team.

Session Time Reminder

Keep track of how long you have been playing in each gaming session. Set up reminders after a specific time so you know when to take a break.

Age Verification

A minimum age of 21 is required to open an account on 8b99. We verify identity documents at account creation and before withdrawals. This is part of our strict policy to protect minors.

Gaming History Review

You can view a complete record of your gaming history and transactions. Analyse your own habits and decide as needed — whether to play less or take a break.

Warning Signs

Recognise the Signs of Problem Gaming

If gaming becomes more of a problem than a pleasure, certain signs may appear. If any of the following apply to you, seek help.

  • You are spending beyond your budget and feeling regret afterwards
  • You keep returning to games after a loss trying to win back what you lost
  • You are lying to family or friends about your gaming
  • You feel restless or irritable when not playing
  • Gaming is harming your work, studies, or relationships
  • You are playing with borrowed money or by dipping into savings
  • You have tried to stop gaming but cannot
Healthy Gaming Tips

Enjoy Safely

Following these habits will keep gaming a positive experience at all times.

  • Set a fixed budget before you start playing and stick to it
  • Never play with money meant for essential expenses, rent, or your family's needs
  • Play within set time limits — do not play for hours on end without stopping
  • Even when there is a chance to win, the chance to lose is equally present — keep that in mind
  • Avoid gaming when you are under stress or feeling low
  • Take regular breaks and spend time on other hobbies and activities
  • Do not play more in an attempt to recover money you have lost
  • Use 8b99's deposit limit and time-out tools
Age Restriction & Protection

We Are Strict About Protecting Minors

Only those aged 21 or above may participate on 8b99. This is a non-negotiable policy. Necessary documents are requested to confirm age and identity when opening an account and before withdrawals.

If there are children or teenagers in your home, make sure they cannot access your account. Use a PIN, password, or biometric lock on your device and never share your login details with anyone.

Advice for Families

If you suspect someone you know is gaming as a minor, or that an adult is repeatedly gaming in front of them — this may be a warning sign. 8b99's support team is ready to offer guidance on this matter.

Please note: Anyone under the age of 21 cannot open an account or play on 8b99. If this rule is violated, the account will be closed immediately.

Age Verification Process

Proof of age, including a national ID card or passport, must be submitted to verify your account. This information is stored completely securely and confidentially.

Device Safety Tips

Use a PIN, password, or biometric lock on your smartphone or computer. Make a habit of logging out and be careful when saving passwords.

How to Use the Tools

How to Set Limits and Breaks

You can use the following tools directly from your account settings on 8b99. The support team will help with any issues.

Step 1 — Log In

Log in to your 8b99 account and go to profile settings. Look for the 'Responsible Gaming' section there.

Step 2 — Choose Your Limits

Deposit limit, session time, loss limit, or time-out — set one or more limits according to your preference.

Step 3 — Confirm

After setting a limit, a confirmation message will appear. The limit takes effect immediately. A confirmation message will be sent to your email.

Step 4 — Get Support

If you have trouble setting it yourself, let our team know via live chat or email ([email protected]). They will assist you through the entire process.

Need Help?

We Are Here for You

Do not hesitate to talk about any gaming-related problems or concerns. 8b99's support team is always ready.

8b99 Support Centre

Support is available in Bengali and English. Immediate response to any question or issue.

Send any request related to responsible gaming, account limits, or self-exclusion by email.


If you feel that your gaming or that of someone you know is becoming a problem, please contact us. We will help without judgement and with empathy. This is not a sign of weakness — seeking help is a courageous step.

Gaming Awareness

Understand the Nature of Gaming

Online casino games and sports betting both depend on chance. No strategy, pattern, or notion of luck can guarantee the outcome of a game. Each round or bet is independent and does not depend on previous results.

RTP (Return to Player) is a theoretical figure that reflects average results over the long term — it does not guarantee a specific return on any individual play. In the short term, outcomes can vary in any direction.

So play games on 8b99 for entertainment — not with the expectation of guaranteed profit.

Financial Awareness

Budget & Money Management

The minimum deposit on 8b99 is just ৳300 — this is intentionally kept low so players can get familiar without putting in large amounts. Even so, any amount of money is valuable to you.

Set a weekly or monthly gaming budget for yourself — it should be an amount whose loss would have no impact on your daily life. Never go beyond this budget.

Savings are not part of your gaming budget. Money set aside for family expenses, medical needs, or education should not be spent on gaming.

Enjoy Gaming Responsibly

Play cricket betting, live casino, or slots in a safe environment on 8b99. Our FAQ section and support team are always ready for any questions.

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